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Table 2 Examples of email and chat interactions

From: Güven: estimating trust from communications

Sender

Receiver

Email content

 

Operation

Kim

Dorothy

I will also check with Alliance Travel Agency …

 

create(C 1)

Kim

Dorothy

I checked with our Travel Agency …

 

discharge(C 1)

Rob

Kim

By Wednesday Aug 16 2001, please send all copies of your documentation …

 

create(C 2)

Kim

Rob

Rob, please forgive me for not sending this in by Aug 15

 

cancel(C 2)

Sender

Receiver

Chat content

 

Operation

P 1

P 4

Can you please give 1 green tile?

  

P 4

P 1

I can

 

create(C 3)

P 4

P 1

P 4 transferred P 1 1 green tile

 

discharge(C 3)